Success story:

OUTPERFORMED THE COMPETITION BY OVER 20% HIGHER CASH RETURN

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“PFS Group’s leadership knows their capabilities and what they can do for hospitals, which in turn means that PFS Group employees know that they can do for us.”

–Revenue Officer, Southern Hospital Network

BENEFICIARIES

Recognized nationally as a leading innovator and high-quality healthcare provider in Texas.

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THE CHALLENGE

Though a leader in terms of delivering award-winning healthcare, our client was not performing on the same level when it came to their patient cash projections. As the percentage of collections from self-pay vendors declined, our client outsourced its self-pay accounts receivable between three competing vendors.

THE RESULTS

Within 150 days, PFS Group was outperforming the other competitors by more than 20%. Within 6 months, our client had increased the share of inventory assigned to PFS Group to over ⅔ of all their patient accounts. Within the year, PFS Group became the exclusive provider for self-pay accounts and balance-after-insurance. Our exclusive relationship with this client, is one of only two service areas within this client’s entire health system that is handled by only one vendor.

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