Eliminate Patient Complaints & Resolve AR Balances Faster
A great patient experience in the hospital or clinic can be soured immediately by confusing and drawn-out billing issues. PFS Group answers patient questions quickly, sincerely, and clearly to resolve accounts receivable balances and help keep your patients happy. With our dedicated team on your side, you ensure every patient gets the professional experience they deserve and accelerate timelines to account liquidation.
We empower our people and processes with AI and machine learning tools that free up human agents from rote tasks and deliver significant cost-savings opportunities to more than 100 healthcare clients across the US. Talk to us today and treat your patients to a frictionless financial experience.
Your Dedicated Healthcare BPO Specialists
Over 725 team members to scale to the unique needs of any health system
The most advanced technology, automation, and process optimization capabilities
Insurance early-out programs managing more than $3 billion in current AR
More than 100 successful partnerships in 29 states
An AAHAM-certified staff with high scores on CRCS-I, CRCE-I, and CRCP-I
PFS Group believes that experience counts, especially when it comes to new technologies. Our rigorous, data-driven testing and hard-won industry wisdom guide everything we do, from adopting new tools to adjusting processes according to the industry landscape. With PFS Group, you get high-quality, cost-effective solutions, and your patients get a frictionless financial experience.