Patient Balance Management

When you’re looking for a service that addresses both your needs and your patients’ in a sincere and timely manner, PFS Group can help. Our patient balance management integrates cutting-edge technology with highly trained professionals, ensuring that your hospital’s ROI increases and your patients are well taken care of.

Services Include

  • Live, personal interaction with experienced, CPAT-certified Customer Service Representatives (average of 4 years’ experience)
  • Real-time translation for all languages
  • Complete system contingency and redundancy
  • Proven and compliant work-flow processes
  • Professional skip-tracing
  • In-house modeling for presumptive charity
  • Distinctive competitive pricing
  • Superior results guaranteed, with references for your review
  • Finite period of self-pay account flow outsourcing, creating a more consistent bad debt expectation