Client Support Representative	Houston, Texas
The client support representative assists the project manager by providing initial analytical support, enabling the project manager to direct their efforts toward client service and account follow-up. Duties may include initial account research, mail and clerical duties and data entry.
A high school diploma or equivalent is required. A minimum of one year previous work experience as an office support representative is desired. Candidates must have a full understanding of office processes and well-developed interpersonal skills. Teamwork, dependability, apparent motivation and ethics are an integral part of all positions with PFS Group. A working knowledge of FDCPA, FCRA, HIPAA and a good track record is a must.
Qualified Candidates Should Possess:
High school diploma or general education degree (GED) or a minimum of six months customer service or medical-related experience Ability to type a minimum of 40 words per minute with excellent organizational skills Ability to read, write and comprehend insurance and patient correspondence Ability to effectively present information to customer, clients and other employees Basic mathematical skills Basic computer and computer software skills Ability to apply good judgment in dealing with problem solving and carrying out directives 1-2 years relevant medical customer service experience (preferred) Excellent written, oral and listening communication skills On-site liaison - working directly with the client at the facility Ability to uphold highest level of confidentiality Ability to motivate others Ability to multi-task Ability to apply good judgment in dealing with problem solving and carrying out directives Ability to work well under pressure Solid problem-solving and interpersonal skills
Work Environment:
Office environment Ability to lift and/or move 20 pounds
Responsibilities include:
Communicating with patients to ensure timely resolution of account balances Placing outgoing and receive incoming calls to facilitate collection and resolution of patient accounts Resolve issues, set payment expectations, arrange payments, and request information from patients
M/F/H/V/EOE/AA
All candidates will be required to undergo a pre-employment drug screen and a pre-employment national background check.

Collections Specialist	Houston, Texas
Would you like to be a part of one of the fastest growing national healthcare outsourcing companies while providing superior service to our clients? If so, consider a career with PFS Group.
Experienced customer service-oriented people are needed along with several opportunities for:
Inbound customer service Outbound customer service Bad debt collections On-site liaison - working directly with the client at the facility Data entry/posting
We are seeking knowledgeable, professional self -starters who want to work in a team-oriented environment. We have an immediate need for bilingual candidates with experience working in a hospital, medical office or insurance environment. Candidates must possess excellent communication and organizational skills and be able to multi-task. Knowledge of FDCPA, FCRA, HIPAA and a good track record is expected.
Responsibilities include:
Communicating with patients to ensure timely resolution of account balances Placing outgoing and receive incoming calls to facilitate collection and resolution of patient accounts Resolve issues, set payment expectations, arrange payments, and request information from patients
Skills/Experience required:
High school diploma/GED Medical collection experience   Medical insurance billing experience Strong customer service experience Ability to work well under pressure Good listening and communication skills Solid problem solving skills Professional Appearance
All candidates will be required to undergo a pre-employment drug screen and a pre-employment national background check.

On-site Liaison	Houston, Texas
Would you like to be a part of one of the fastest growing national healthcare outsourcing companies while providing superior service to our clients? If so, consider a career with PFS Group.
The on-site liaison assists the project manager by providing initial analytical support, enabling the project manager to direct their efforts toward client service and account follow-up. Duties may include account research, mail, clerical duties and data entry.  This position provides growth potential to qualified, hard working candidates.
A high school diploma or equivalent is required. A minimum of two years previous work experience in a medical office is desired. Candidates must have a full understanding of medical insurance and collections procedures, office processes and well-developed interpersonal skills. Leadership qualities are a plus. Teamwork, ability to work independently, dependability, apparent motivation and ethics are an integral part of all positions with PFS Group. A working knowledge of FDCPA, FCRA, HIPAA and a good track record is a must.
Qualified Candidates Should Possess:
High school diploma or general education degree (GED) with a minimum of six months customer service, including medical related experience Ability to type a minimum of 40 words per minute with excellent organizational skills Ability to read, write and comprehend insurance and patient correspondence Ability to effectively present information to customers, clients and other employees Ability to work well under pressure Basic mathematical skills Computer and computer software skills Ability to apply good judgment in dealing with problem solving and carrying out directives 1-2 years relevant medical customer service experience preferred Excellent written, oral and listening communication skills Ability to uphold highest level of confidentiality Ability to motivate others Ability to multi-task in a fast-paced environment Ability to work well under pressure
Work Environment:
Office environment Ability to lift and/or move 20 pounds
All candidates will be required to undergo a pre-employment drug screen and a pre-employment national background check.