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The Counterpart.
Taking the latest healthcare news and updates into account.
First Quarter 2012
Patient Financial Services
Experience Counts.
President's Message.
2012 Presidential Election Puts Healthcare at the Forefront.
By Jeff Gorski

When President Obama signed the Patient Protection and Affordable Care Act in March 2010 to reform the nation's healthcare system, it was one of the most debated decisions passed two years into the president's term. The continued discussion surrounding the law since then has pushed healthcare to become one of the top campaign issues in the 2012 presidential campaign. 

Americans still remain relatively divided on the healthcare law, according to a December CBS News/New York Times Poll. While 45 percent of Americans think it should be repealed, 41 percent think the law should be kept. Such a close split means that the candidates' stance on the issue will surely affect voters at the polls, as they ultimately decide not only on who our next president should be, but also on the future of healthcare reform.

Most Republican candidates advocate repealing and replacing much of the law. The Supreme Court has agreed to hear a challenge to the law, with a decision to be made in late June ¬— right in the midst of the 2012 presidential campaign. The court's decision could potentially affect the president's re-election prospects, and the ruling will definitely have impact on voters at the polls. 

The Obama administration remains confident that the court will uphold the law, and experts say the White House's support of the court's timetable for the ruling stems from their hope for a favorable decision that would sway public opinion in Obama's favor. If the court rules to uphold the Affordable Care Act, the law might become more popular among voters, but if the court chooses to overturn it, the resulting decision could strengthen feelings against it. 

The court's ruling and the upcoming election both stand to play a pivotal role in the future of healthcare reform. It is voters' job then to understand both sides of the issue so that they can make an informed decision come November. Moreover, Americans should acknowledge that, regardless of whether the law is eventually upheld or repealed, the healthcare system will undergo changes. As a result, the public will need to take on greater individual responsibility for their healthcare. 

Americans' increased personal stake and interest in the future of healthcare and what it means for them will result in more questions and concerns, as they seek to understand their options. As more responsibility transfers to the patient, the importance of quality customer service, informed patient account representatives and a courteous, conscientious approach becomes critical in addressing those questions. 

What does this mean for hospitals and for the healthcare finance industry? For hospitals, it means that choosing the right self-pay partner can have a huge impact on their patients' well-being and on the hospital's ROI. For our industry, it means that we must continue providing support and guidance for our clients and their patients so that they can make the most informed decisions possible.
Supported by Experience.

PFS Group is proudly represented in the 2012 Winter Edition of the AAHAM Texas Bluebonnet Chapter Newsletter. We are listed as the only Diamond Sponsor, and Client Relations Director Jennifer Urlaub is the 2012-2013 Certification Chair. 

The newsletter also recognizes our employees who achieved the November CPAT distinction. For the February 13 – 24, 2012, exam period, we had 28 employees sitting for the exam and represented more than 50% of the entire testing group. Congratulations to our newly titled employees on their achievement!

Read the rest of the newsletter, view our full-page ad and check out our employees' accolades. 


Read More.
CLICK HERE
Experience You Can Depend On.
Interim Management.

Is your hospital or health system in need of guidance from knowledgeable and dedicated professionals? We integrate seamlessly into your business office and provide a range of management services.
Join in on the Experience.

February
21 – 24	HFMA Region V Dixie Institute, Greensboro, Georgia

March
8	Friends of Nursing of St. Luke's Episcopal Hospital's Luncheon and Fashion Show, Houston, Texas
11	Daylight Saving Time begins
17	St. Patrick's Day

April
6	Good Friday
22	Earth Day
25	Administrative Professionals Day

May
28	Memorial Day
Sunshine Kids
Experience Sunny Smiles.

PFS Group is pleased to announce that The Sunshine Kids is our charity of choice for 2012. Based in Houston, The Sunshine Kids is a non-profit organization dedicated to providing positive group activities and emotional support for children with cancer and their families. 

This year, we will dedicate all of our drives, donations and fundraisers to support this organization, as well as volunteer at The Sunshine Kids' events.
Experience the Gift of Giving.

PFS Group is involved in charitable events throughout the year. Each quarter, we will highlight a few of our philanthropic activities, as well as the excellent work these organizations are doing for their communities.

Recognizing the imperative role that nurses play in patient care, Friends of Nursing of St. Luke's Episcopal Hospital is a volunteer organization dedicated to supporting the nurses of St. Luke's pursuit of the highest industry standards. PFS Group is proud to support the organization's tribute at the 2012 Luncheon and Fashion Show.

Houston's Ronald McDonald House provides 'loving, home-like environments' for families with seriously ill children being treated at the Texas Medical Center. For our Christmas gifts this year, PFS Group proudly made individual donations in our clients' names to this charitable organization.
Our Services.
• Patient Balance Management
• Accounts Receivable Outsourcing
• Conversion Assistance Programs
• Interim Management

Maximizing customer satisfaction while improving your bottom line, we deliver personal service with patients' needs in mind. PFS Group — where experience counts.
Benefit from Experience.

PFS Group currently has more than 100 client partners in 36 states.
Experience a New Level of Service.

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Contact us to see how you can experience happy patients and increased profits.

7670 Woodway, Suite 250
Houston, Texas 77063
713.784.4410
info@pfsgroup.org